Frequently asked questions

What are sinks made of?
Granite sinks are made of granite aggregate and liquid resin mixed in the proportion of 80% – 20%. The mix then undergoes polymerisation (hardening) inside a font mould which gives sinks their shape.
How to look after a sink properly?
Once in 2 or 3 weeks, the sink ought to be impregnated with cooking oil. Soak a dishcloth in oil and rub the sink with it (the sink has to be dry and clean). After a couple of minutes wipe the sink with a dry dishcloth. This will create a protective layer and give the sink a nice look.
Are there any installation holes drilled in the sink?
If the order didn’t contain any accessories (plumbing kit, tap, liquid dispenser) than we drill only a single hole for the faucet. If a client ordered a dispenser, then we make two holes and if the order also contained an automatic plumbing kit then we make 3 holes.

It is possible to order a sink with no holes. In this case, please add an appropriate note to the order.

What is the diameter of the holes for installation of a tap, an automatic plumbing kit knob and a dispenser?
All of these holes have a diameter of 1 3/8 in.
What is the charge for drilling the holes?
It is free of charge.
What can I do if the package I receive is damaged?
If possible, write a damage report, take a picture of the damaged package and send the lot to sales@lavellosinks.us. Please write a damage description in the message and provide your order number, name and address. We will process your complaint based on this information.
What size should the hole in the kitchentop be for the sink’s installation?
The hole should be smaller by 0.8 inch cm than the length and width of the sink. Exact measurements of the sink can be found in the graphics in the product’s gallery and in its description.